Client Account Manager

A bit about us

Video production is done in-house, from scripting through shoot and edit. Since 1974, the agency has worked with banks, credit unions and insurance companies. Family owned and operated since 1974. Timesheets are due daily, broken out by client and task.

Based in Plovdiv with some travel for quarterly business reviews. The Client Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. This is a fully remote position open to candidates anywhere in Bulgaria.

What you'll do

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Coordinate with customer success and support on at-risk accounts
• Track competitor activity inside your accounts
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Prepare quotes and pricing proposals in Salesforce CPQ
• Identify upsell and cross-sell opportunities and work them through to close
• Report monthly on retention, churn risk and open pipeline

Qualifications

• 3+ years in account management, sales or another client-facing commercial role
• Clear written and verbal communication
• Organised, with a system for tracking dozens of open items across accounts
• Comfortable having pricing and renewal conversations with senior buyers
• Experience owning revenue targets for existing customers
• Willing to travel up to 25%

Compensation and benefits

Compensation: €1,650 - €1,950/month

• Private medical care
• Meal vouchers
• Flexible hours
• Remote work allowance
• Life insurance
• Annual bonus

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Marketing Trakiya EOOD.