Client Account Manager

Job Title: Client Account Manager

Location: Remote (UK)

Salary: £30,000-£40,000 pa

Hours: Monday to Friday, 8:30am to 5pm

Contract: Permanent, full-time

The public relations team writes press releases, pitches reporters and handles crisis communications. Founded in 1993, we now have 80 employees. Summer Fridays end at 1 p.m.

Role overview

Based in Leicester with some travel for quarterly business reviews. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Remote within the UK. The team meets in London once a quarter, travel covered. Flexible hours with a daily team call in the morning.

What you'll do

• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Track competitor activity inside your accounts.
• Forecast renewals and expansion revenue monthly.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Escalate service issues internally and follow them to resolution.

Skills and experience

• 2+ years in account management, sales or another client-facing commercial role.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Clear written and verbal communication.

Pay and benefits

• Pension scheme with 5% employer contribution.
• 33 days holiday including bank holidays.
• Workplace pension.

Unfortunately we cannot offer visa sponsorship for this role.

We may close the vacancy early if we receive a high number of applications.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at London Communications.