Client Account Manager

About the job

The company

The public relations team writes press releases, pitches reporters and handles crisis communications. Based in Kolkata, the agency works with clients in West Bengal and a few national accounts. Family owned and operated since 1961.

The role

Kolkata Digital is hiring an account manager for the Channel group. Pay is base plus quarterly bonus tied to renewals and growth. Fully remote. You can work from anywhere in India. Most of our work is async, and meetings are kept short.

Duties

Prepare quotes and pricing proposals in Salesforce CPQ. Escalate service issues internally and follow them to resolution. Coordinate with customer success and support on at-risk accounts. Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M. Negotiate price increases and contract terms at renewal.

What you'll need

3-5 years in account management, sales or another client-facing commercial role. Willing to travel up to 25%. Organised, with a system for tracking dozens of open items across accounts.

Preferred qualifications

Second language. Training in a sales methodology such as Sandler or Challenger. Salesforce CPQ experience.

Pay and benefits

Health insurance for you and your family. Provident fund. Paid leave. Internet reimbursement.

We review applications as they come in.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kolkata Digital.