Client Account Manager

Founded as a farmers' mutual in 1975, the company is now one of the larger mutual insurers in the US. Founded in 1975, we now have 6,800 employees.

About the role:

Harlan Assurance is hiring a Client Account Manager to work remotely from the US. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. This role is fully remote within the US. Flexible schedule. We have one team call a day, usually in the morning. We use Slack, Notion and Google Meet. Cameras on for team calls.

What you'll do:

Maintain accurate account plans, contacts and opportunity stages in Salesforce. Negotiate price increases and contract terms at renewal. Identify upsell and cross-sell opportunities and work them through to close. Run quarterly business reviews covering usage, spend and upcoming needs. Prepare quotes and pricing proposals in Salesforce CPQ. Report monthly on retention, churn risk and open pipeline.

Required qualifications:

3+ years in account management, sales or another client-facing commercial role. Willing to travel up to 25%. Comfortable having pricing and renewal conversations with senior buyers. Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables).

Pay range: $75,000 - $102,000 per year. Final offer will depend on experience.

Why work with us:

Health, dental and vision coverage starting on day one. 401(k) with a 100% match up to 5%. Three weeks of PTO to start. Tuition reimbursement. Annual bonus.

EOE. We participate in E-Verify.

Please include a short note on why this role interests you.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Harlan Assurance.