Client Account Manager

About the company

Our practices cover strategy, operations, technology implementation, risk and human capital. Headquartered in Nicosia, the firm is employee-owned. Founded in 1984, we now have 710 employees. We write a lot: proposals, status reports, slide decks and final reports.

Hadjigeorgiou Consulting is hiring a Client Account Manager to work remotely from Cyprus. Based in Limassol with some travel for quarterly business reviews. Fully remote. You can work from anywhere in Cyprus. Most of our work is async, and meetings are kept short.

Job duties

• Coordinate with customer success and support on at-risk accounts.
• Identify upsell and cross-sell opportunities and work them through to close.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Negotiate price increases and contract terms at renewal.
• Forecast renewals and expansion revenue monthly.
• Escalate service issues internally and follow them to resolution.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Run quarterly business reviews covering usage, spend and upcoming needs.

What we're looking for

• 3-5 years in account management, sales or another client-facing commercial role.
• Bachelor's degree in business or a related field, or equivalent experience.
• Valid driver's licence.
• Proficient in Salesforce or a comparable CRM.

Why work with us

Salary: €1,750-€2,300 per month

• Private health insurance.
• Meal vouchers.
• Training budget.
• Flexible start and finish times.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hadjigeorgiou Consulting.