Client Account Manager

Owned and run by a former HR manager who opened the doors in 1984. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Gimbal Talent is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. Our team is spread across 6 countries. Headquarters is in Green Bay. You will be employed through our employer-of-record partner in Chile, with a local contract and salary paid in local currency. You will need at least 4 hours of overlap with US Central time. Strong written English is important, since much of our work is async.

The job includes: run quarterly business reviews covering usage, spend and upcoming needs; forecast renewals and expansion revenue monthly; coordinate with customer success and support on at-risk accounts; track competitor activity inside your accounts; identify upsell and cross-sell opportunities and work them through to close.

Who you are

• 3-5 years in account management, sales or another client-facing commercial role
• Clear written and verbal communication
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

We offer health insurance through our employer-of-record partner, paid sick days, two weeks of paid leave at year end, annual salary review, monthly internet allowance, co-working space stipend and home office setup budget.

Candidates must be eligible to work in Chile.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gimbal Talent.