Client Account Manager

Who we are

We recruit nurses, allied health and therapy staff for travel and per diem assignments. Most of our associates work first and second shift in plants within 30 miles of the branch.

The Client Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. Remote, open to candidates across the US. Hours are flexible, with one short team call each morning. You will write a lot of updates, so clear written English is important.

Duties

• Identify upsell and cross-sell opportunities and work them through to close
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Negotiate price increases and contract terms at renewal
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M

Qualifications

• 3-5 years in account management, sales or another client-facing commercial role
• Organized, with a system for tracking dozens of open items across accounts
• Comfortable having pricing and renewal conversations with senior buyers
• Willing to travel up to 25%

Preferred qualifications

• Salesforce CPQ experience
• Familiarity with Gainsight or ChurnZero

What we offer

Salary range: $70,000-$90,000 annually

• Health insurance
• 401(k) with company match
• Paid sick leave
• Employee assistance program

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Front Range Employment Services LLC.