Client Account Manager

Customers include contractors, manufacturers, institutions and government agencies. Headquarters and the largest distribution centre are in Dubai.

Job summary:

This is a newly created position. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. You will be employed through our employer-of-record partner in India, with a local contract and salary paid in Indian rupees. You will work Dubai business hours, Monday to Friday.

Your responsibilities:

• Prepare quotes and pricing proposals in Salesforce CPQ.
• Coordinate with customer success and support on at-risk accounts.
• Report monthly on retention, churn risk and open pipeline.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Track competitor activity inside your accounts.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.

What you need:

• 3+ years in account management, sales or another client-facing commercial role.
• Valid driver's licence.
• Clear written and verbal communication.
• Organised, with a system for tracking dozens of open items across accounts.
• Experience owning revenue targets for existing customers.
• Proficient in Salesforce or a comparable CRM.

Rate: ₹15-19.5 LPA

Benefits:

• Flexible hours.
• Health insurance through our employer-of-record partner.
• Home office setup budget.
• Two weeks of paid leave at year end.
• Co-working space stipend.
• Paid parental leave.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Flume Supply LLC.