Client Account Manager

Regional offices in Lausanne and five other cities support agents and policyholders.

We are adding headcount to this team, so this is a new seat. Cypresshurst Mutual is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. This is a full-time remote role. We use an employer of record in India, so you get a proper employment contract, not a freelance agreement. Working hours overlap with Central European Time.

What you'll be doing

• Negotiate price increases and contract terms at renewal
• Coordinate with customer success and support on at-risk accounts
• Run quarterly business reviews covering usage, spend and upcoming needs
• Track competitor activity inside your accounts
• Forecast renewals and expansion revenue monthly

Requirements

• 2+ years in account management, sales or another client-facing commercial role
• Valid driver's licence
• Comfortable having pricing and renewal conversations with senior buyers
• Experience owning revenue targets for existing customers
• Bachelor's degree in business or a related field, or equivalent experience

Preferred

• Training in a sales methodology such as Sandler or Challenger
• Background in distribution, manufacturing or SaaS

Why work with us

₹21,00,000 - ₹24,00,000 per annum

• Monthly internet allowance
• Flexible hours
• Company laptop
• Annual team retreat

Candidates must be eligible to work in India.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cypresshurst Mutual GmbH.