Client Account Manager

About the job

Clients include first-time buyers, relocating families and investors buying rental properties. The Client Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Hybrid, with three days a week in our Boise office.

Escalate service issues internally and follow them to resolution
Report monthly on retention, churn risk and open pipeline
Resolve billing disputes with finance and keep the customer updated until closed

What we're looking for

2+ years in account management, sales or another client-facing commercial role
Willing to travel up to 25%
Experience owning revenue targets for existing customers
Proficient in Salesforce or a comparable CRM

$34.00 - $40.00 an hour

We offer referral program and hybrid work.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Corwin Development.