Client Account Manager

We put over 80,000 people to work each week in industrial, office, IT and healthcare roles. Regional vice presidents oversee clusters of branches in Brussels-Capital Region and neighboring markets. Recruiters are measured on fills, starts and retention past 90 days.

ABOUT THE ROLE:

Claygrid has an opening for a Client Account Manager. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. You can work from home anywhere in Belgium. We have no office requirement. We talk mostly in Slack and hop on quick calls when something needs discussing.

IN THIS ROLE YOU WILL:

• Run quarterly business reviews covering usage, spend and upcoming needs.
• Track competitor activity inside your accounts.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Identify upsell and cross-sell opportunities and work them through to close.
• Forecast renewals and expansion revenue monthly.
• Report monthly on retention, churn risk and open pipeline.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Negotiate price increases and contract terms at renewal.

WHAT WE'RE LOOKING FOR:

• 3+ years in account management, sales or another client-facing commercial role.
• Clear written and verbal communication.
• Bachelor's degree in business or a related field, or equivalent experience.
• Proficient in Salesforce or a comparable CRM.
• Valid driver's licence.
• Comfortable having pricing and renewal conversations with senior buyers.

ALSO HELPFUL:

• Second language.

PAY AND BENEFITS:

Compensation: €3,500 - €4,000 monthly

• Pension scheme.
• 8% holiday allowance.
• 30% ruling for eligible candidates.
• Home office allowance.
• 13th month salary.
• Bike plan.

Shortlisted candidates will hear from us within two weeks.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Claygrid NV.