Client Account Manager

We put over 80,000 people to work each week in industrial, office, IT and healthcare roles. Regional vice presidents oversee clusters of branches in Brussels-Capital Region and neighboring markets. Recruiters are measured on fills, starts and retention past 90 days.

Our team is growing and we are hiring a Client Account Manager. Based in Brussels with some travel for quarterly business reviews. Fully remote. You can work from anywhere in Belgium. Normal working hours, Monday to Friday.

Key responsibilities

• Run quarterly business reviews covering usage, spend and upcoming needs.
• Escalate service issues internally and follow them to resolution.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Forecast renewals and expansion revenue monthly.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Track competitor activity inside your accounts.
• Negotiate price increases and contract terms at renewal.

About you

• 3-5 years in account management, sales or another client-facing commercial role.
• Comfortable having pricing and renewal conversations with senior buyers.
• Bachelor's degree in business or a related field, or equivalent experience.
• Willing to travel up to 25%.
• Organised, with a system for tracking dozens of open items across accounts.
• Clear written and verbal communication.

Benefits

Salary range: €3,300 to €4,200 monthly

• Pension scheme.
• 8% holiday allowance.
• Home office allowance.
• Bike plan.
• 30% ruling for eligible candidates.

We may close this posting early once we have enough applications.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Claygrid NV.