Client Account Manager

About the job

From Bhubaneswar, our consultants travel to client sites across Odisha and beyond. CK Management Consultants is looking for a Client Account Manager to join a small, steady team. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Fully remote. You can work from anywhere in India. Monday to Friday, regular working hours, flexible start and finish.

The job includes: escalate service issues internally and follow them to resolution; resolve billing disputes with finance and keep the customer updated until closed; report monthly on retention, churn risk and open pipeline.

Qualifications:

3+ years in account management, sales or another client-facing commercial role
Valid driver's licence
Bachelor's degree in business or a related field, or equivalent experience

Pay: ₹7.5-9 LPA

We offer health insurance for you and your family, provident fund and paid leave.

Only shortlisted candidates will be contacted.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at CK Management Consultants.