Client Account Manager

The company

Headquartered in New York City, the firm is employee-owned. Chesapeake Advisory is a management and technology consulting firm with 340 employees worldwide.

About the role

Chesapeake Advisory is hiring a Client Account Manager to work remotely from the Netherlands. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Our headquarters is in New York City, and about a third of the team works remotely from other countries. You will join as an independent contractor on a long-term agreement. Payment is monthly in USD. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. Good written English matters here, since most updates are written.

Your responsibilities

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Forecast renewals and expansion revenue monthly
• Track competitor activity inside your accounts
• Maintain accurate account plans, contacts and opportunity stages in Salesforce

Minimum qualifications

• Bachelor's degree in business or a related field, or equivalent experience
• Experience owning revenue targets for existing customers
• Clear written and verbal communication
• Comfortable having pricing and renewal conversations with senior buyers
• Willing to travel up to 25%

Pluses

• Familiarity with Gainsight or ChurnZero
• Training in a sales methodology such as Sandler or Challenger
• Second language

Pay and benefits

€3,700 - €4,400 monthly

• Annual rate review
• Flexible hours
• Long-term engagement

Shortlisted candidates will hear from us within two weeks.

Duration: 3 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chesapeake Advisory, LLC.