Client Account Manager

Since 1996, the group has grown by bringing independent practices into one organization. Brandywine Urgent Care is a physician group of more than 400 providers in 60 locations across Illinois. Founded in 1996, we now have 510 employees.

Role overview

Our Joliet team is growing and we are hiring a Client Account Manager. Based in Joliet with some travel for quarterly business reviews. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Hybrid. You will need to be in Joliet at least two days per week.

What you'll do

• Resolve billing disputes with finance and keep the customer updated until closed
• Identify upsell and cross-sell opportunities and work them through to close
• Negotiate price increases and contract terms at renewal
• Prepare quotes and pricing proposals in Salesforce CPQ
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Run quarterly business reviews covering usage, spend and upcoming needs

Minimum qualifications

• 2+ years in account management, sales or another client-facing commercial role
• Proficient in Salesforce or a comparable CRM
• Comfortable having pricing and renewal conversations with senior buyers
• Valid driver's license
• Experience owning revenue targets for existing customers
• Bachelor's degree in business or a related field, or equivalent experience
• Clear written and verbal communication

Preferred

• History of negotiating multi-year renewals
• Background in distribution, manufacturing or SaaS

The salary range for this role is $81,000 to $99,000 per year. This range reflects base salary only.

Why work with us

• Medical, dental and vision insurance
• 401(k) with a 100% match up to 5%
• 12 weeks of paid parental leave
• Flexible spending account
• Employee discount

Brandywine Urgent Care is an Equal Opportunity Employer, including disability and protected veteran status.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Brandywine Urgent Care.