Client Account Manager

Our managed service programs handle contingent labor for large employers across multiple sites. Executive search and RPO were added in the last decade, alongside the core temp business.

Role overview

Bloomington Personnel is hiring a Client Account Manager to work remotely from the US. Based in Houston with some travel for quarterly business reviews. You can work from home anywhere in the US. We have no office requirement. You can set your own hours around a daily morning check-in.

Main duties

• Identify upsell and cross-sell opportunities and work them through to close
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Report monthly on retention, churn risk and open pipeline
• Escalate service issues internally and follow them to resolution
• Resolve billing disputes with finance and keep the customer updated until closed
• Coordinate with customer success and support on at-risk accounts
• Prepare quotes and pricing proposals in Salesforce CPQ

Minimum qualifications

• Comfortable having pricing and renewal conversations with senior buyers
• Proficient in Salesforce or a comparable CRM
• Experience owning revenue targets for existing customers
• Willing to travel up to 25%
• Valid driver's license
• Organized, with a system for tracking dozens of open items across accounts
• Clear written and verbal communication

Compensation: $72,000 - $94,000/year

What we offer

• Health, dental and vision coverage starting on day one
• 401(k) with 4% match
• 11 paid holidays
• Life insurance
• Short- and long-term disability
• Cell phone reimbursement
• Paid sick leave

EOE. We participate in E-Verify.

New hires usually start two to three weeks after accepting an offer.

We are unable to sponsor visas for this position.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bloomington Personnel LLC.