Client Account Manager

Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware.

The role:

Bear Creek Computer Services is hiring an account manager for the Key Accounts group. Pay is base plus quarterly bonus tied to renewals and growth. Based in New York City with some travel for quarterly business reviews. Remote within the US. We meet in person once or twice a year.

What you'll be doing:

• Track competitor activity inside your accounts.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Escalate service issues internally and follow them to resolution.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Run quarterly business reviews covering usage, spend and upcoming needs.

What you need:

• Bachelor's degree in business or a related field, or equivalent experience.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Valid driver's license.
• Experience owning revenue targets for existing customers.

Nice to have:

• History of negotiating multi-year renewals.
• Background in distribution, manufacturing or SaaS.
• Second language.

Compensation: $91,000 - $115,000 a year

Why work with us:

• Health savings account (HSA) with employer contribution.
• 401(k) with 4% match.
• Paid parental leave.
• Annual bonus.
• Tuition reimbursement.
• Medical, dental and vision insurance.

Bear Creek Computer Services is an Equal Opportunity Employer, including disability and protected veteran status.

We are not working with agencies on this role.

We are unable to sponsor visas for this position.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bear Creek Computer Services, Inc..