Client Account Manager

Applicants can apply, onboard and pick up shifts through our mobile app. Commission is paid monthly on gross margin.

Job summary

Atlanta Staffing Solutions is looking for a Client Account Manager to join a small, steady team. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. We are headquartered in Atlanta and have been hiring remotely since 2020. You will be employed through our employer-of-record partner in Pakistan, with a local contract and salary paid in Pakistani rupees. Core hours are 9:00 AM to 1:00 PM US Eastern.

Duties

• Resolve billing disputes with finance and keep the customer updated until closed.
• Report monthly on retention, churn risk and open pipeline.
• Forecast renewals and expansion revenue monthly.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.

Required qualifications

• 2+ years in account management, sales or another client-facing commercial role.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Bachelor's degree in business or a related field, or equivalent experience.
• Experience owning revenue targets for existing customers.
• Organised, with a system for tracking dozens of open items across accounts.
• Clear written and verbal communication.
• Comfortable having pricing and renewal conversations with senior buyers.

Preferred

• History of negotiating multi-year renewals.
• Salesforce CPQ experience.
• Second language.
• Background in distribution, manufacturing or SaaS.

PKR 300,000 to PKR 350,000 a month

What we offer

• Annual team retreat.
• Wellness allowance.
• Flexible hours.
• Company laptop.
• Co-working space stipend.
• Paid sick days.
• Health insurance through our employer-of-record partner.

We may close this posting early once we have enough applications.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Atlanta Staffing Solutions.