Client Account Manager

Amberworks Data Systems is a managed services provider with 580 employees, supporting more than 1,500 client organisations across India. Enterprise clients outsource service desk, end-user support and data centre operations to us under multi-year contracts.

Job summary:

This is a backfill for a team member who moved to another team. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Remote, open to candidates across India. Normal working hours, Monday to Friday.

Your responsibilities:

• Coordinate with customer success and support on at-risk accounts
• Prepare quotes and pricing proposals in Salesforce CPQ
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Run quarterly business reviews covering usage, spend and upcoming needs

What we're looking for:

• 3-5 years in account management, sales or another client-facing commercial role
• Proficient in Salesforce or a comparable CRM
• Willing to travel up to 25%
• Organised, with a system for tracking dozens of open items across accounts

Benefits:

• Health insurance for you and your family
• Provident fund
• Paid leave
• Gratuity
• Meal coupons
• Learning budget

Tell us your notice period and what salary you are looking for.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Amberworks Data Systems.