Call Center Representative

About the job

Clients often come back to us for their second and third home. Our team is growing and we are hiring a Call Center Representative. Paid training for the first two weeks. After that you will handle 40 to 60 contacts per shift. Remote, open to candidates across the US.

Transfer calls to the right department with a warm handoff
Call customers back on open issues within the promised timeframe
Document every interaction in Zendesk or Salesforce Service Cloud
Answer inbound calls, live chats and emails from a queue

Requirements

2+ years of customer service, retail, hospitality or call center experience
Able to sit at a workstation and wear a headset for a full shift

Schedule: Tuesday to Saturday, 9:00 AM to 5:30 PM.

We offer employee assistance program, referral program, home office stipend, vision insurance, medical, dental and vision insurance, paid holidays and uniforms provided.

Applicants must be authorized to work in the U.S.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Stillwell Living LLC.