Call Center Representative

Advertising sales teams work with local businesses and national agencies. Stations in Georgia include network affiliates and independent stations.

Job summary:

Saddlebrook is hiring a Call Center Representative for our Roswell location. Looking for patient people who can follow a process, type while they talk and stay polite with upset callers. This is an in-person role at our Roswell location.

Duties:

• Document every interaction in Zendesk or Salesforce Service Cloud
• Complete required training and quality coaching sessions
• Follow scripts and required disclosures on recorded lines
• Look up orders, accounts and shipping status in the CRM and order system

About you:

• High school diploma or GED
• Basic computer skills (Windows, Outlook, web browsers)
• Reliable attendance. Schedule adherence is tracked
• Must pass a background check

Schedule: Four 10-hour shifts, rotating weekend day

Pay and benefits:

The salary range for this role is $22.00 - $26.50 per hour. This range reflects base salary only.

• Medical, dental and vision insurance
• 401(k) with company match
• Paid sick leave

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Applicants must be authorized to work in the U.S.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Saddlebrook Inc..