Associate UX Researcher

More than 9,000 organisations use our HR and payroll suite, from regional hospitals to school districts. Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. Founded in 2008, we now have 620 employees. On-call rotates weekly and pays a flat stipend whether or not the pager goes off.

The position:

DCD Data is hiring an Associate UX Researcher to work remotely from Hungary. This hire will help us understand how operations staff actually use our software during a busy shift. Our research function is small. This role works across teams, chooses its own methods and is expected to say what the findings mean, not just report them. Remote, open to candidates across Hungary. Normal working hours, Monday to Friday.

Key responsibilities:

• Present findings to product, design and leadership.
• Coach designers and PMs to run their own lightweight research.
• Plan research studies with clear questions, methods and timelines.
• Design and analyse surveys in Qualtrics or SurveyMonkey.
• Measure usability with SUS, task success rates and time on task.
• Combine behavioral data from analysts with qualitative findings.

Required qualifications:

• 0-2 years of UX or user research experience in a product setting.
• Comfort presenting to senior stakeholders.
• Familiarity with research tools such as Dovetail, Maze, Lookback or UserTesting.
• Strong interview moderation skills.
• Hands-on experience with a range of qualitative and quantitative methods.

What we offer:

• Flexible hours.

Duration: 9 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at DCD Data Bt..