Associate Account Manager

Our team is growing and we are hiring an Associate Account Manager. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Remote position. Most of the team is in El Paso, but nobody is required to come in. Monday to Friday, regular working hours, flexible start and finish.

Responsibilities:

• Identify upsell and cross-sell opportunities and work them through to close.
• Forecast renewals and expansion revenue monthly.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Negotiate price increases and contract terms at renewal.

Skills and experience:

• 1+ years in account management, sales or another client-facing commercial role.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Clear written and verbal communication.

Pay and benefits:

Starting pay: $66,000 to $86,000 annually, depending on experience and certifications.

• Medical, dental and vision insurance.
• 401(k) with a 100% match up to 5%.
• Paid time off.
• Short- and long-term disability.
• Life insurance.
• Paid sick leave.
• 401(k) with company match.

About Willow Creek Computer Services:

From the El Paso office, we cover clients within about a two-hour drive and support remote sites through RMM tools. Based in El Paso, Willow Creek Computer Services also runs a small colocation rack for clients who want local backups. Certification exams are paid for, and passing one comes with a raise.

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

We are unable to sponsor visas for this position.

Please include a short note on why this role interests you.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Willow Creek Computer Services, LLC.