Associate Account Manager

About the role:

This is a backfill for a team member who moved to another team. Based in Winston-Salem with some travel for quarterly business reviews. Remote, open to candidates across the US.

Duties:

• Forecast renewals and expansion revenue monthly
• Report monthly on retention, churn risk and open pipeline
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Coordinate with customer success and support on at-risk accounts
• Escalate service issues internally and follow them to resolution
• Maintain accurate account plans, contacts and opportunity stages in Salesforce

Requirements:

• Clear written and verbal communication
• Proficient in Salesforce or a comparable CRM
• Organized, with a system for tracking dozens of open items across accounts
• Comfortable having pricing and renewal conversations with senior buyers

Compensation and benefits:

Expected salary range: $56,000 - $75,000 per year, plus bonus eligibility.

• Health savings account (HSA) with employer contribution
• 401(k) with 4% match
• Paid sick leave
• Home office stipend
• Gym membership reimbursement
• Cell phone reimbursement
• Referral program

The company:

Distribution centers in Kansas replenish stores several times a week.

Wichita Sports provides equal employment opportunities to all employees and applicants.

No agencies or third-party recruiters, please.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wichita Sports, LLC.