Associate Account Manager

Overview

The Associate Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. This role is fully remote within Switzerland. Few meetings, lots of written updates. We use Slack, Notion and Google Meet. Cameras on for team calls.

Key responsibilities

• Prepare quotes and pricing proposals in Salesforce CPQ
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Identify upsell and cross-sell opportunities and work them through to close
• Run quarterly business reviews covering usage, spend and upcoming needs

About you

• 1+ years in account management, sales or another client-facing commercial role
• Willing to travel up to 25%
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Valid driver's licence
• Bachelor's degree in business or a related field, or equivalent experience
• Experience owning revenue targets for existing customers

What you get

Pay: CHF 48,000-CHF 62,000/year

• Company pension scheme
• 30 days of annual leave
• Learning budget
• Up to 3 days of home office per week
• Virtual stock options

Who we are

Our technicians handle onsite and remote support for medical offices, accounting firms and manufacturers on fixed monthly contracts. Founded in 2011, we now have 50 employees. Lunch is usually whatever is closest to the client site.

If you are shortlisted, we will reach out to set up a first call.

Candidates must be eligible to work in Switzerland.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rigi Computer Services.