Associate Account Manager

Help desk calls are answered from 7 a.m. to 7 p.m., with an on-call tech covering nights and weekends. Typical projects include office moves, server migrations to Azure, and replacing aging switches and access points.

About the role

We are creating this position because the workload has grown. Paddockhaven Technology Group is hiring an account manager for the Commercial group. Pay is base plus quarterly bonus tied to renewals and growth. Remote, open to candidates across the US. We do not have many meetings. Most updates happen in writing. Good written English matters here, since most updates are written.

Main duties

Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M. Identify upsell and cross-sell opportunities and work them through to close. Run quarterly business reviews covering usage, spend and upcoming needs. Track competitor activity inside your accounts.

Skills and experience

0-2 years in account management, sales or another client-facing commercial role. Experience owning revenue targets for existing customers. Organized, with a system for tracking dozens of open items across accounts.

Desirable

Familiarity with Gainsight or ChurnZero.

Pay and benefits

Rate: $58,000 - $69,000 a year

Health insurance. 401(k) with company match. Paid time off. Vision insurance. Profit sharing.

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

We are unable to sponsor visas for this position.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Paddockhaven Technology Group.