Associate Account Manager

Clients include Fortune 500 manufacturers, health systems and logistics companies. We put over 80,000 people to work each week in industrial, office, IT and healthcare roles. Most internal hires started as recruiters and moved up.

Role overview:

The role is new and comes from growth in our client base. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. You can work from home anywhere in the US. We have no office requirement. Flexible schedule. We have one team call a day, usually in the morning.

Essential duties and responsibilities:

• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Escalate service issues internally and follow them to resolution.
• Identify upsell and cross-sell opportunities and work them through to close.
• Forecast renewals and expansion revenue monthly.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Prepare quotes and pricing proposals in Salesforce CPQ.

Qualifications:

• 1+ years in account management, sales or another client-facing commercial role.
• Experience owning revenue targets for existing customers.
• Willing to travel up to 25%.
• Bachelor's degree in business or a related field, or equivalent experience.
• Clear written and verbal communication.
• Valid driver's license.
• Comfortable having pricing and renewal conversations with senior buyers.

Nice to have:

• Familiarity with Gainsight or ChurnZero.
• Training in a sales methodology such as Sandler or Challenger.
• Background in distribution, manufacturing or SaaS.
• Second language.

Compensation: $55,000 to $69,000 a year

Perks and benefits:

• Health savings account (HSA) with employer contribution.
• 401(k) with company match.
• Paid time off.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This position requires a background check.

Applicants must be authorized to work in the U.S.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at PA Staffing LLC.