Associate Account Manager

Second-generation ownership: the founder's daughter runs the agency now. We have been writing policies for the same farms and small businesses since 1980. January renewals keep everyone busy for a few weeks.

THE POSITION:

Klein Consulting is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. We are headquartered in Jerusalem and have been hiring remotely since 2020. Contract role, full-time hours, paid in USD at the end of each month. Working hours overlap with Central European Time. We use Slack, Notion and Google Meet. Cameras on for team calls.

WHAT YOU'LL DO:

• Track competitor activity inside your accounts.
• Identify upsell and cross-sell opportunities and work them through to close.
• Negotiate price increases and contract terms at renewal.
• Coordinate with customer success and support on at-risk accounts.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Forecast renewals and expansion revenue monthly.

SKILLS AND EXPERIENCE:

• 1+ years in account management, sales or another client-facing commercial role.
• Clear written and verbal communication.
• Comfortable having pricing and renewal conversations with senior buyers.

WHAT WE OFFER:

Salary: $12.00 - $14.50 per hour

• Monthly payments via wire transfer or Wise.
• Monthly internet allowance.
• Company laptop.

We look at every application, usually within a week.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Klein Consulting Ltd..