Associate Account Manager

The company also runs onsite programs, where our staff manage hiring and attendance inside a client's facility. Most of our associates work first and second shift in plants within 30 miles of the branch.

About the role:

We are adding an Associate Account Manager to our operations team. Based in Sharjah with some travel for quarterly business reviews. Employment is through our payroll partner in the UAE. Salary is paid monthly in local currency. You will need to be available during UK office hours, at least until 3:00 PM GMT. Most communication happens in Slack, with short video calls when needed.

Key responsibilities:

Maintain accurate account plans, contacts and opportunity stages in Salesforce. Report monthly on retention, churn risk and open pipeline. Negotiate price increases and contract terms at renewal. Coordinate with customer success and support on at-risk accounts.

Minimum qualifications:

0-2 years in account management, sales or another client-facing commercial role. Proficient in Salesforce or a comparable CRM. Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables). Organised, with a system for tracking dozens of open items across accounts. Bachelor's degree in business or a related field, or equivalent experience.

Pluses:

History of negotiating multi-year renewals.

Perks and benefits:

Paid sick days. Health insurance through our employer-of-record partner. 24 days paid time off. Public holidays observed per your country.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Carrow Talent Ltd.