Associate Account Manager

About the company:

Personal lines make up about 70 percent of premium. Our producers answer their own phones and visit commercial clients in person.

Our Arlington team is growing and we are hiring an Associate Account Manager. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. This is an in-person role at our Arlington location.

Key responsibilities:

• Identify upsell and cross-sell opportunities and work them through to close
• Escalate service issues internally and follow them to resolution
• Negotiate price increases and contract terms at renewal
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M

About you:

• 1-2 years in account management, sales or another client-facing commercial role
• Experience owning revenue targets for existing customers
• Clear written and verbal communication
• Willing to travel up to 25%
• Comfortable having pricing and renewal conversations with senior buyers

Desirable:

• Familiarity with Gainsight or ChurnZero
• Training in a sales methodology such as Sandler or Challenger
• Background in distribution, manufacturing or SaaS

What we offer:

Salary: $60,000 - $68,000/year

• Health, dental and vision coverage starting on day one
• Dental insurance
• Referral program
• Paid time off
• Free parking
• Health insurance

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Arlington Insurance Group Inc..