Account Manager

Our recruiters interview every candidate in person before placing them. Every placement gets a check-in call on the first day and again at the end of the first week. Recruiters are measured on fills, starts and retention past 90 days.

Role overview

Wilson Personnel is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. We are headquartered in Oklahoma City and have been hiring remotely since 2020. Employment is through our payroll partner in Spain. Salary is paid monthly in euros. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

Your responsibilities

• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Report monthly on retention, churn risk and open pipeline.
• Forecast renewals and expansion revenue monthly.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Coordinate with customer success and support on at-risk accounts.
• Identify upsell and cross-sell opportunities and work them through to close.

Required qualifications

• 2-4 years in account management, sales or another client-facing commercial role.
• Valid driver's licence.
• Organised, with a system for tracking dozens of open items across accounts.
• Clear written and verbal communication.

Preferred

• Salesforce CPQ experience.
• Familiarity with Gainsight or ChurnZero.
• Training in a sales methodology such as Sandler or Challenger.

Why work with us

• Co-working space stipend.
• 20 days paid time off.
• Annual team retreat.
• Home office setup budget.
• Annual learning budget.
• Flexible hours.

Please submit your CV in English.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wilson Personnel.