Account Manager

Job summary

We have an immediate opening for an Account Manager in Vienna. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. This is a hybrid role. Most of the team is in the Vienna office Tuesday to Thursday.

What you'll do

• Report monthly on retention, churn risk and open pipeline.
• Track competitor activity inside your accounts.
• Identify upsell and cross-sell opportunities and work them through to close.
• Negotiate price increases and contract terms at renewal.
• Coordinate with customer success and support on at-risk accounts.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Prepare quotes and pricing proposals in Salesforce CPQ.

Minimum qualifications

• 2-4 years in account management, sales or another client-facing commercial role.
• Valid driver's licence.
• Organised, with a system for tracking dozens of open items across accounts.
• Experience owning revenue targets for existing customers.

Compensation and benefits

• Company pension scheme.
• 30 days of annual leave.
• Holiday pay.
• JobRad bike leasing.
• Up to 3 days of home office per week.
• Learning budget.
• Christmas bonus.

About the company

Fixed wireless covers the hardest-to-reach areas, and fiber reaches more of the territory each year. Safety meetings are every Monday at 7 a.m., before trucks roll.

This posting may close early if we receive enough applications.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wheatear e.U..