Account Manager

The company

We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. Code review is required on every pull request, and nobody merges their own changes.

Position summary

SLJ Software is hiring an account manager for the Key Accounts group. Pay is base plus quarterly bonus tied to renewals and growth. On site, Vancouver.

In this role you will

• Track competitor activity inside your accounts.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Forecast renewals and expansion revenue monthly.
• Report monthly on retention, churn risk and open pipeline.
• Identify upsell and cross-sell opportunities and work them through to close.

Qualifications

• 3+ years in account management, sales or another client-facing commercial role.
• Proficient in Salesforce or a comparable CRM.
• Willing to travel up to 25%.
• Bachelor's degree in business or a related field, or equivalent experience.

What you get

Pay: $66,000 - $78,000/year

• Extended health and dental benefits.
• RRSP matching.
• Parental leave top-up.
• Tuition reimbursement.

Applicants must be legally entitled to work in Canada.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at SLJ Software Inc..