Account Manager

About us

Our website and apps help renters search listings, schedule tours and submit applications. Sandpiperset runs an online marketplace where homeowners book local handymen, cleaners and movers. We ship small changes daily rather than big quarterly releases.

Looking for an Account Manager who wants to stay somewhere for a while. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Fully remote. You can work from anywhere in the US. Normal working hours, Monday to Friday.

Key responsibilities

• Run quarterly business reviews covering usage, spend and upcoming needs.
• Identify upsell and cross-sell opportunities and work them through to close.
• Track competitor activity inside your accounts.
• Forecast renewals and expansion revenue monthly.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Report monthly on retention, churn risk and open pipeline.

Skills and experience

• 2-4 years in account management, sales or another client-facing commercial role.
• Bachelor's degree in business or a related field, or equivalent experience.
• Proficient in Salesforce or a comparable CRM.
• Clear written and verbal communication.
• Organized, with a system for tracking dozens of open items across accounts.

Nice to have

• Familiarity with Gainsight or ChurnZero.
• Salesforce CPQ experience.
• Second language.

Benefits

Starting pay: $83,000-$99,000 per year, depending on experience and certifications.

• Health, dental and vision coverage starting on day one.
• 401(k) with a 100% match up to 5%.
• Paid sick leave.
• 11 paid holidays.
• Gym membership reimbursement.
• Annual bonus.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sandpiperset, LLC.