Account Manager

Most of our associates work first and second shift in plants within 30 miles of the branch. Looking for an Account Manager who wants to stay somewhere for a while. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. This is a full-time remote role. We use an employer of record in Pakistan, so you get a proper employment contract, not a freelance agreement. You will need at least 3 hours of overlap with US Pacific time.

• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Forecast renewals and expansion revenue monthly.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Escalate service issues internally and follow them to resolution.

Skills and experience:

• 2-4 years in account management, sales or another client-facing commercial role.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Organised, with a system for tracking dozens of open items across accounts.
• Valid driver's licence.

We offer company laptop, two weeks of paid leave at year end, performance bonus and home office setup budget.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at San Francisco Talent.