Account Manager

Most of our associates work first and second shift in plants within 30 miles of the branch. Our IT staffing division fills contract and full-time roles in development, infrastructure and help desk. Still family owned, 36 years on.

The Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. You will be employed through our employer-of-record partner in Pakistan, with a local contract and salary paid in Pakistani rupees. Our standups are at 9:00 AM Pacific.

Job duties:

• Report monthly on retention, churn risk and open pipeline.
• Negotiate price increases and contract terms at renewal.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Forecast renewals and expansion revenue monthly.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Track competitor activity inside your accounts.

What you'll need:

• 2+ years in account management, sales or another client-facing commercial role.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Proficient in Salesforce or a comparable CRM.
• Comfortable having pricing and renewal conversations with senior buyers.
• Experience owning revenue targets for existing customers.
• Organised, with a system for tracking dozens of open items across accounts.

Why work with us:

Pay: PKR 225,000-PKR 290,000 per month

• Performance bonus.
• Paid sick days.
• 24 days paid time off.
• Co-working space stipend.
• Home office setup budget.
• Annual learning budget.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at San Francisco Talent.