Account Manager

We know most of our associates by name, and many have worked with us for years. Still family owned, 32 years on.

Overview

Our team is growing and we are hiring an Account Manager. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Our headquarters is in New York City, and about a third of the team works remotely from other countries. This is a full-time remote role. We use an employer of record in Tunisia, so you get a proper employment contract, not a freelance agreement. You will need at least 4 hours of overlap with US Eastern time.

Your responsibilities

• Forecast renewals and expansion revenue monthly.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Coordinate with customer success and support on at-risk accounts.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Track competitor activity inside your accounts.

Qualifications

• 3-5 years in account management, sales or another client-facing commercial role.
• Proficient in Salesforce or a comparable CRM.
• Comfortable having pricing and renewal conversations with senior buyers.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Valid driver's licence.

What you get

• Performance bonus.
• Paid parental leave.
• Co-working space stipend.
• 20 days paid time off.
• Public holidays observed per your country.
• Home office setup budget.

We may close this posting early once we have enough applications.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rolling Hills Workforce LLC.