Account Manager

About Rolling Hills Interactive

Sellers use the platform to list used outdoor gear, and we handle payments, shipping labels and buyer protection. Revenue comes from a mix of advertising, affiliate commissions and a premium tier.

What this job is

Rolling Hills Interactive is hiring an account manager for the Key Accounts group. Pay is base plus quarterly bonus tied to renewals and growth. The Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. You can work from home anywhere in the US. We have no office requirement. Flexible schedule. We have one team call a day, usually in the morning.

What you'll do

• Escalate service issues internally and follow them to resolution.
• Report monthly on retention, churn risk and open pipeline.
• Track competitor activity inside your accounts.
• Forecast renewals and expansion revenue monthly.
• Identify upsell and cross-sell opportunities and work them through to close.
• Coordinate with customer success and support on at-risk accounts.

What we're looking for

• 3+ years in account management, sales or another client-facing commercial role.
• Valid driver's license.
• Clear written and verbal communication.
• Comfortable having pricing and renewal conversations with senior buyers.
• Willing to travel up to 25%.

Nice to have

• Training in a sales methodology such as Sandler or Challenger.

Benefits

Pay: $80,000 - $96,000 per year

• Health insurance.
• 401(k) with a 100% match up to 5%.
• Three weeks of PTO to start.
• Profit sharing.
• Cell phone reimbursement.
• 11 paid holidays.
• Professional development budget.

No agencies or third-party recruiters, please.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rolling Hills Interactive Inc..