Account Manager

Engagement teams range from three people to more than 200 on multi-year transformation programs.

Position summary

Rodriguez Advisory is hiring an account manager for the Channel group. Pay is base plus quarterly bonus tied to renewals and growth. The Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. This role is fully remote within the US. Normal working hours, Monday to Friday. Most communication happens in Slack, with short video calls when needed.

Main duties

• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Resolve billing disputes with finance and keep the customer updated until closed
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Run quarterly business reviews covering usage, spend and upcoming needs
• Prepare quotes and pricing proposals in Salesforce CPQ
• Track competitor activity inside your accounts
• Negotiate price increases and contract terms at renewal

What you need

• 3+ years in account management, sales or another client-facing commercial role
• Clear written and verbal communication
• Bachelor's degree in business or a related field, or equivalent experience
• Willing to travel up to 25%
• Valid driver's license
• Comfortable having pricing and renewal conversations with senior buyers
• Proficient in Salesforce or a comparable CRM

Preferred

• Training in a sales methodology such as Sandler or Challenger
• History of negotiating multi-year renewals

Pay and benefits

• Health, dental and vision coverage starting on day one
• 401(k) with a 100% match up to 5%
• 12 weeks of paid parental leave

We are not working with agencies on this role.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rodriguez Advisory LLC.