Account Manager

Refugee resettlement services include housing setup, English classes, school enrollment and job placement. We provide emergency shelter, rapid rehousing and case management for families experiencing homelessness.

We are backfilling a position after an internal move. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. You can work from home anywhere in the US. We have no office requirement. Flexible schedule. We have one team call a day, usually in the morning. Communication happens mostly in Slack and short video calls.

Duties:

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Negotiate price increases and contract terms at renewal
• Prepare quotes and pricing proposals in Salesforce CPQ
• Coordinate with customer success and support on at-risk accounts
• Maintain accurate account plans, contacts and opportunity stages in Salesforce

Skills and experience:

• 2-4 years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Valid driver's license

What you get:

Pay: $72,000 - $99,000 per year

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• 11 paid holidays

This position requires a background check.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ridgeview Foundation.