Account Manager - Remote

Our creative team handles branding, packaging and trade show materials for consumer product companies. Creative reviews happen every Wednesday, and anyone can sit in.

The role

Our team is growing and we are hiring an Account Manager - Remote. Based in Almere with some travel for quarterly business reviews. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. This role is fully remote within the Netherlands. Most of our work is async, and meetings are kept short.

Essential duties and responsibilities

• Identify upsell and cross-sell opportunities and work them through to close
• Resolve billing disputes with finance and keep the customer updated until closed
• Forecast renewals and expansion revenue monthly
• Prepare quotes and pricing proposals in Salesforce CPQ
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Track competitor activity inside your accounts

About you

• 3+ years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Clear written and verbal communication
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Experience owning revenue targets for existing customers
• Proficient in Salesforce or a comparable CRM

What we offer

Salary range: €3,200 to €4,000/month

• Pension scheme
• 8% holiday allowance
• Bike plan
• Home office allowance
• Travel allowance

This posting may close early if we receive enough applications.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Marketing de Graaf B.V..