Account Manager - Remote

Founded as a farmers' mutual in 1975, the company is now one of the larger mutual insurers in the US. Founded in 1975, we now have 6,800 employees.

The position

Our team is growing and we are hiring an Account Manager - Remote. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. This is a full-time remote role. We use an employer of record in India, so you get a proper employment contract, not a freelance agreement. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT. You will write a lot of updates, so clear written English is important.

In this role you will

• Prepare quotes and pricing proposals in Salesforce CPQ.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Forecast renewals and expansion revenue monthly.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Escalate service issues internally and follow them to resolution.
• Negotiate price increases and contract terms at renewal.
• Track competitor activity inside your accounts.

Qualifications

• Organised, with a system for tracking dozens of open items across accounts.
• Bachelor's degree in business or a related field, or equivalent experience.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Proficient in Salesforce or a comparable CRM.
• Experience owning revenue targets for existing customers.
• Comfortable having pricing and renewal conversations with senior buyers.

Preferred qualifications

• Background in distribution, manufacturing or SaaS.
• Salesforce CPQ experience.

Rate: ₹17,00,000 - ₹23,00,000 pa

Why work with us

• Home office setup budget.
• Annual team retreat.
• Paid sick days.
• 20 days paid time off.
• Wellness allowance.
• Monthly internet allowance.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Harlan Assurance.