Account Manager

Job Title: Account Manager

Location: Remote (New Zealand)

Salary: $72,000 to $85,000 pa + overtime

Hours: 40 hours per week

Contract: Permanent

Our founder spent 20 years running plants before starting the firm in 1998. Everyone here does the work. There is no layer of partners selling and juniors delivering. Every new hire gets a mentor outside their reporting line.

The position

Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Remote position. Most of the team is in Auckland, but nobody is required to come in. We use Slack, Notion and Google Meet. Cameras on for team calls.

What you'll do

Maintain accurate account plans, contacts and opportunity stages in Salesforce. Negotiate price increases and contract terms at renewal. Escalate service issues internally and follow them to resolution. Run quarterly business reviews covering usage, spend and upcoming needs.

What you'll need

3+ years in account management, sales or another client-facing commercial role. Comfortable having pricing and renewal conversations with senior buyers. Willing to travel up to 25%. Experience owning revenue targets for existing customers. Valid driver's licence. Bachelor's degree in business or a related field, or equivalent experience.

Benefits

KiwiSaver contributions. Five weeks annual leave after the first year. Annual bonus. Flexible hours. Employee assistance programme.

Applications close when we find the right person.

You must have the right to work in New Zealand.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at RAG Consulting Limited.