Account Manager

Pawpaw Sales is looking for an Account Manager to join a small, steady team. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. This position is on site in Hollywood.

Your responsibilities

• Run quarterly business reviews covering usage, spend and upcoming needs
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Report monthly on retention, churn risk and open pipeline
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Resolve billing disputes with finance and keep the customer updated until closed
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Visit key customers on site a few times per year

About you

• 3-5 years in account management, sales or another client-facing commercial role
• Experience owning revenue targets for existing customers
• Organized, with a system for tracking dozens of open items across accounts
• Clear written and verbal communication
• Proficient in Salesforce or a comparable CRM
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Perks and benefits

Rate: $69,000 - $81,000 a year

• Health insurance
• 401(k) with company match
• 11 paid holidays
• Profit sharing

Who we are

Founded in 1976, the business is still family-owned. Commission for sales reps is paid monthly.

Please include a short note on why this role interests you.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Pawpaw Sales.