Account Manager

Payroll, workers' compensation and onboarding for every associate are handled by our back office. Accounting and finance professionals make up a growing share of placements.

This is a new position created as the team has grown over the last year. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. This role is fully remote within the US. Weekday working hours, with room to shift your day when needed. You will write a lot of updates, so clear written English is important.

Job duties

• Negotiate price increases and contract terms at renewal
• Resolve billing disputes with finance and keep the customer updated until closed
• Forecast renewals and expansion revenue monthly
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Identify upsell and cross-sell opportunities and work them through to close
• Maintain accurate account plans, contacts and opportunity stages in Salesforce

Qualifications

• 3-5 years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Clear written and verbal communication
• Willing to travel up to 25%
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Why work with us

Salary range: $81,000 to $99,000 a year

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• Paid time off
• Gym membership reimbursement
• Home office stipend
• Professional development budget
• Dental insurance

Northland Staffing is an Equal Opportunity Employer, including disability and protected veteran status.

We review applications on a rolling basis.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Northland Staffing.