Account Manager

We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Nickelbrook Labour Services is hiring an account manager for the Key Accounts group. Pay is base plus quarterly bonus tied to renewals and growth. Remote position. Most of the team is in Dhaka, but nobody is required to come in. Normal working hours, Monday to Friday.

Duties:

• Negotiate price increases and contract terms at renewal.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Escalate service issues internally and follow them to resolution.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Forecast renewals and expansion revenue monthly.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Track competitor activity inside your accounts.
• Coordinate with customer success and support on at-risk accounts.

You'll need:

• Experience owning revenue targets for existing customers.
• Clear written and verbal communication.
• Bachelor's degree in business or a related field, or equivalent experience.
• Valid driver's licence.
• Willing to travel up to 25%.
• Organised, with a system for tracking dozens of open items across accounts.

Pay and benefits:

Compensation: BDT 46,000 - BDT 59,000 a month

• Medical insurance.
• Provident fund.
• Paid leave.
• Two bonuses a year.
• Fuel allowance.
• Life insurance.

About Nickelbrook Labour Services:

Applicants can apply, onboard and pick up shifts through our mobile app. We put over 80,000 people to work each week in industrial, office, IT and healthcare roles. Branch hours are 7:30 to 5, with one person on call for after-hours orders.

Please submit your CV in English.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Nickelbrook Labor Services.