Account Manager

Company overview

Clients are mostly local manufacturers, food plants and warehouses. NFC Talent is a locally owned staffing agency with one branch and 15 internal staff. Recruiters are measured on fills, starts and retention past 90 days.

NFC Talent is hiring an Account Manager for our Riverside location. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. This is an in-person role at our Riverside location.

Your responsibilities

• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Forecast renewals and expansion revenue monthly.
• Negotiate price increases and contract terms at renewal.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Report monthly on retention, churn risk and open pipeline.
• Identify upsell and cross-sell opportunities and work them through to close.

Qualifications

• 3+ years in account management, sales or another client-facing commercial role.
• Clear written and verbal communication.
• Comfortable having pricing and renewal conversations with senior buyers.
• Proficient in Salesforce or a comparable CRM.
• Experience owning revenue targets for existing customers.
• Willing to travel up to 25%.

Pay and benefits

Pay: $70,000 - $85,000 a year

• Health insurance.
• 401(k) with a 100% match up to 5%.
• Three weeks of PTO to start.

We are unable to sponsor visas for this position.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at NFC Talent.