Account Manager

About the job

MK Accounting is a CPA firm doing tax returns, bookkeeping and payroll for small businesses and individuals. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. The Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. Remote position. Most of the team is in New York City, but nobody is required to come in. You will need a reliable internet connection and a quiet place to work.

The job includes: manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M; renew annual contracts on time, starting the conversation at least 90 days ahead; prepare quotes and pricing proposals in Salesforce CPQ; coordinate with customer success and support on at-risk accounts; escalate service issues internally and follow them to resolution.

What you'll need

3+ years in account management, sales or another client-facing commercial role.
Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
Bachelor's degree in business or a related field, or equivalent experience.

Expected salary range: $84,000 - $113,000 annually, plus bonus eligibility.

We offer medical, dental and vision insurance, 401(k) with company match, three weeks of pto to start and gym membership reimbursement.

Please include a short note on why this role interests you.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at MK Accounting, LLC.