Account Manager

About us

Our managed service programs handle contingent labor for large employers across multiple sites. Most internal hires started as recruiters and moved up.

Midwest Workforce is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. Fully remote. You can work from anywhere in the US. Few meetings, lots of written updates. Strong written English is important, since much of our work is async.

Main duties

• Run quarterly business reviews covering usage, spend and upcoming needs.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Escalate service issues internally and follow them to resolution.
• Negotiate price increases and contract terms at renewal.
• Track competitor activity inside your accounts.
• Report monthly on retention, churn risk and open pipeline.

Qualifications

• 2-4 years in account management, sales or another client-facing commercial role.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Organized, with a system for tracking dozens of open items across accounts.
• Comfortable having pricing and renewal conversations with senior buyers.
• Willing to travel up to 25%.

Preferred qualifications

• Training in a sales methodology such as Sandler or Challenger.
• History of negotiating multi-year renewals.

What you get

Salary: $94,000 - $125,000 per year

• Medical, dental and vision insurance.
• 401(k) with a 100% match up to 5%.
• Paid sick leave.
• Gym membership reimbursement.
• Paid holidays.
• Dental insurance.
• Home office stipend.

Midwest Workforce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We are unable to sponsor visas for this position.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Midwest Workforce Corp..