Account Manager

Midland Computer Services is a managed services provider with 510 employees, supporting more than 1,500 client organisations across the UK. Headquartered in London, the company has grown since 2007 by acquiring regional IT providers.

Job summary:

Our team is growing and we are hiring an Account Manager. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Our team is spread across 6 countries. Headquarters is in London. Contract role, full-time hours, paid in USD at the end of each month. Working hours overlap with UK business hours. Good written English matters here, since most updates are written.

Day to day:

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Identify upsell and cross-sell opportunities and work them through to close
• Prepare quotes and pricing proposals in Salesforce CPQ
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Track competitor activity inside your accounts

Qualifications:

• 2+ years in account management, sales or another client-facing commercial role
• Clear written and verbal communication
• Comfortable having pricing and renewal conversations with senior buyers
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Preferred qualifications:

• Training in a sales methodology such as Sandler or Challenger
• Salesforce CPQ experience

Perks and benefits:

• Monthly payments via wire transfer or Wise
• Paid time off
• Monthly internet allowance

Please mention your notice period and expected salary.

Candidates must be eligible to work in India.

Duration: 9 months. Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Midland Computer Services.